Privacy Policy
This Privacy Policy explains how Quantick ("Quantick", "we", "our", or "us") collects, uses, stores, shares, and protects your personal information when you access or use our website, applications, and related services (collectively, the "Services"). By using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. About Quantick
Quantick is a real-time market intelligence platform providing institutional-grade financial analytics, market research tools, educational content, and subscription-based services.
Our platform includes features such as:
- Real-time options flow
- Dark pool analytics
- Gamma Exposure (GEX)
- Smart money tracking
- Insider trading
- Congressional trading
- Institutional activity
- Commitments of Traders (COT)
- Seasonality analysis
- Advanced charting
- Historical replay
- Trading Academy
- Additional financial research tools
This Privacy Policy applies to all users of the Services.
2. Information We Collect
Depending on how you use Quantick, we may collect the following information.
Account Information
- Name
- Email address
- Username
- Encrypted password
Subscription & Billing Information
Subscription payments are securely processed by Stripe.
We do not store:
- credit card numbers
- CVV codes
- full payment details
We may receive limited billing information such as:
- payment status
- subscription plan
- invoice identifiers
- billing country
Contact Information
When contacting support or submitting forms, we may collect:
- Name
- Company (optional)
- Phone number (optional)
- Message contents
Technical Information
We automatically collect technical information including:
- IP address
- Browser type
- Device information
- Operating system
- Screen resolution
- Language preferences
- Referring pages
- Usage statistics
- Crash reports
- Performance metrics
Usage Information
We collect information about how you use the platform, including:
- Features accessed
- Pages visited
- Searches performed
- Dashboard preferences
- Watchlists
- Session duration
3. Cookies & Similar Technologies
We use cookies and similar technologies for:
- authentication
- security
- remembering preferences
- analytics
- improving performance
Some cookies are necessary for the Services to function properly.
You may disable cookies through your browser settings, although some features may become unavailable.
4. How We Use Your Information
We use your information to:
- provide the Services
- authenticate users
- process subscriptions
- manage billing
- provide customer support
- improve performance
- personalize the user experience
- monitor system security
- detect abuse and fraud
- comply with legal obligations
- communicate important service updates
We do not sell your personal information.
5. Payment Processing
Payments are securely processed by Stripe.
Payment information is transmitted directly to Stripe and is governed by Stripe's own Privacy Policy.
Quantick never stores or has access to your complete payment card information.
6. Third-Party Services
To operate our platform, we may use trusted third-party providers, including services for:
- payment processing
- cloud hosting
- infrastructure
- analytics
- authentication
- email delivery
- customer support
- security monitoring
These providers may process personal information only as necessary to perform services on our behalf.
7. Sharing of Information
We do not sell or rent personal information.
We may share information only when necessary with:
- payment processors
- cloud infrastructure providers
- analytics providers
- service providers
- legal authorities when required by law
- professional advisors where legally necessary
8. Data Security
We use industry-standard technical and organizational safeguards to protect your information, including:
- encrypted connections (HTTPS)
- encrypted password storage
- secure infrastructure
- access controls
- monitoring systems
- regular security updates
While we strive to protect your information, no method of transmission or storage can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as necessary to:
- provide the Services
- comply with legal obligations
- resolve disputes
- enforce agreements
- maintain business records
Certain information may be retained after account deletion where required by law.
10. Your Privacy Rights
Depending on your location, you may have the right to:
- access your personal information
- correct inaccurate information
- request deletion
- object to certain processing
- withdraw consent
- request a copy of your data
- lodge complaints with applicable authorities
Requests may be submitted by contacting our support team.
11. International Data Transfers
Your information may be processed and stored in countries outside your country of residence.
By using the Services, you acknowledge that such transfers may occur where legally permitted.
12. Children's Privacy
Quantick is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children.
13. Changes to this Privacy Policy
We may update this Privacy Policy periodically.
Material changes will be reflected by updating the Last Updated date on this page.
Continued use of the Services after changes become effective constitutes acceptance of the revised Policy.
GDPR Privacy Notice (EEA & UK)
If you are located in the European Economic Area (EEA) or the United Kingdom, you may have rights under the GDPR, including the right to access, correct, delete, restrict, or transfer your personal data, or object to certain processing activities. To exercise your rights, please reach us through our contact page.
California Privacy Notice (CCPA / CPRA)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know, correct, or delete your personal information. Quantick does not sell or share your personal information for cross-context behavioral advertising. Privacy requests may be submitted through our contact page.