Privacy Policy
This Privacy Policy explains how Quantick ("Quantick," "we," "our," or "us") collects, uses, stores, shares, and protects your personal information when you access or use our website, applications, and related services (collectively, the "Services"). By using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
Quantick Technologies LLC is the data controller responsible for the processing of personal information described in this Privacy Policy. For privacy-related questions or requests, you may contact us at .
2. About Quantick
Quantick is a real-time market intelligence platform providing financial analytics, market-research tools, educational content, and subscription-based services. This Privacy Policy applies to all users of the Services.
3. Information We Collect
Depending on how you use Quantick, we may collect:
Account Information — name, email address, username, and password (stored only in hashed form using industry-standard one-way hashing).
Subscription and Billing Information — Subscription payments are securely processed by our payment provider. We do not store credit-card numbers, CVV codes, or full payment details. We may receive limited billing information such as payment status, Subscription plan, invoice identifiers, and billing country.
Contact Information — when you contact support or submit forms, we may collect your name, email, company (optional), phone number (optional), and message contents.
Technical Information — IP address, browser type, device information, operating system, screen resolution, language preferences, referring pages, usage statistics, crash reports, and performance metrics.
Usage Information — features accessed, pages visited, searches performed, dashboard preferences, watchlists, and session duration.
4. Cookies and Similar Technologies
Quantick uses cookies and similar technologies that may be categorized as:
Strictly necessary — required for authentication, security, account functionality, and core Services.
Functional — used to remember preferences and improve functionality.
Analytics — used to understand usage and improve the Services.
Marketing — where applicable, used for advertising or marketing measurement.
You can manage or disable cookies through your browser settings, and, where cookie-preference controls are made available on the Services, through those controls. Some features may become unavailable if certain cookies are disabled. Where applicable law requires consent for non-essential cookies, we will obtain such consent in accordance with those requirements.
5. How We Use Your Information
We use your information to provide the Services, authenticate users, process Subscriptions, manage billing, provide customer support, improve performance, personalize the user experience, monitor system security, detect abuse and fraud, comply with legal obligations, and communicate important service updates. We do not sell your personal information.
6. Legal Bases for Processing
Where the GDPR or similar laws apply, we process personal information on the following legal bases:
Contract — to create and manage your Account and provide the Services.
Legal obligation — to comply with applicable legal, tax, accounting, and regulatory requirements.
Legitimate interests — to secure, maintain, improve, and operate the Services, prevent fraud and abuse, and protect our rights.
Consent — where required for specific activities, such as certain marketing communications or non-essential cookies.
7. Payment Processing
Payments are securely processed by our payment provider. Payment information is transmitted directly to that provider and is governed by its own privacy policy. Quantick never stores or has access to your complete payment-card information.
8. Service Providers and Processors
We may share personal information with service providers that process information on our behalf, including providers for payment processing, hosting and infrastructure, authentication, email delivery, analytics, customer support, security, and error monitoring. Such providers are authorized to process personal information only as necessary to provide their services to us and subject to appropriate contractual and security safeguards.
9. Sharing of Information
We do not sell or rent personal information. We may share information only when necessary with payment processors, cloud-infrastructure providers, analytics providers, other service providers, legal authorities when required by law, and professional advisors where legally necessary.
10. Marketing Communications
Where permitted by applicable law, we may send you promotional communications about Quantick. You may unsubscribe from marketing communications at any time using the unsubscribe mechanism included in the communication or by contacting us. Transactional, security, account, and service-related communications may continue where necessary.
11. Data Security
We use industry-standard technical and organizational safeguards to protect your information, including encrypted connections (HTTPS), one-way hashing of passwords, secure infrastructure, access controls, monitoring systems, and regular security updates. While we strive to protect your information, no method of transmission or storage can be guaranteed to be completely secure.
12. Data Retention
We retain personal information only for as long as reasonably necessary to provide the Services, maintain your Account, resolve disputes, enforce our agreements, prevent fraud, comply with legal and regulatory obligations, and establish or defend legal claims. Different categories of information may be retained for different periods depending on their purpose and applicable legal requirements. Certain information may be retained after Account deletion where required by law.
13. International Data Transfers
Your personal information may be processed or stored in countries outside your country of residence. Where required by applicable law, we use appropriate safeguards for international transfers, which may include adequacy decisions, Standard Contractual Clauses, or other legally recognized transfer mechanisms.
14. Sensitive Personal Information
Quantick does not intentionally collect sensitive personal information unless it is necessary for a specific purpose and permitted by applicable law. We ask that you do not submit sensitive personal information through the Services unless specifically requested.
15. Automated Decision-Making
Quantick may use automated processes to operate, secure, personalize, analyze, or improve the Services. We do not use personal information to make decisions producing legal or similarly significant effects about you unless permitted by applicable law and subject to any required safeguards.
16. Your Privacy Rights
Depending on your location and applicable law, you may have the right to access your personal information, correct inaccurate information, request deletion, restrict or object to certain processing, withdraw consent, request a portable copy of your data, and lodge a complaint with a relevant data-protection authority.
Making a request. You may submit privacy requests, including deletion and access requests, by contacting us at or through the applicable account controls. We may request information necessary to verify your identity before completing a request. Certain information may be retained where required or permitted by law.
17. Children's Privacy
Quantick is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.
18. GDPR Privacy Notice (EEA & UK)
If you are located in the European Economic Area or the United Kingdom, you have rights under the GDPR, including the rights to access, correct, delete, restrict, or transfer your personal data, or object to certain processing. Our legal bases for processing are set out in Section 6. To exercise your rights, contact us at .
19. California Privacy Notice (CCPA / CPRA)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know, correct, or delete your personal information. Quantick does not sell or share your personal information for cross-context behavioral advertising. Privacy requests may be submitted at or through our contact page.
20. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Material changes will be reflected by updating the "Last Updated" date on this page. Continued use of the Services after changes become effective constitutes acceptance of the revised Policy.
21. Contact
For privacy questions or requests, contact us at or through our contact page.